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Frequently asked questions
How do I pay?
We accept EFTPOS on the bus (credit cards have a $5 extra charge) or you can pay online.
Are you a registerted Southern Cross provider?
Yes, we are.
How do I make an appointment?
Can I bring someone with me?
Yes, we have space for you to bring a support person.
Do I need a referral from my Doctor?
It is always helpful if we have as much information as possible to ensure you get the best care but we happily accept self referals.
Can you dispense drugs for me?
No. We DO NOT stock drugs on the bus.
Can I get a prescription from you?
Yes - however there will be a $15 charge, as we are a private non-profit making oganisation.
Do I need health insurance?
No, but there will be a charge which covers the direct costs of providing care to you.
Do you take walk in visits?
No sorry, you will have to make an appointment in advance.
Do you have wheelchair access?
Sorry, we have looked at the options but at this time it is not possible.
Does the bus have stairs?
Yes, there are three steps to get into the bus.
Does the bus have a toilet?
Yes, we have a toilet with hot water.
Does your bed have a weight limit?
Yes, the weight limit is 200kg.